Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. This cooling-off period begins on the day you, or a third party other than the carrier and indicated by you, receive the goods.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g. a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory.

Please contact us at:

Vintage Tea Trips
Email: ciara@vintageteatrips.ie
Address: Unit 14 Unit 50 Rosemount Drive, Ballycoolen, Co. Dublin, D11 NH50

Model Withdrawal Form

To: Vintage Tea Trips, Unit 14 Unit 50 Rosemount Drive, Ballycoolen, Co. Dublin, D11 NH50, ciara@vintageteatrips.ie

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

Ordered on (*)/received on (*): _______________
Name of consumer(s): _______________
Address of consumer(s): _______________
Signature of consumer(s) (only if this form is notified on paper): _______________
Date: _______________

(*) Delete as appropriate.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Exceptions to the Right of Withdrawal

Please note that the right of withdrawal does not apply to:

Goods made to the consumer's specifications or clearly personalised
Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
Goods which are, after delivery, according to their nature, inseparably mixed with other items